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Connectiv - Fibre Broadband, Phone & IT Support in Hawke's Bay

Connectiv is a locally owned telecommunications and IT support provider in Hawke's Bay, New Zealand. We offer affordable fibre broadband, VoIP phone lines, and hands-on IT support for homes and businesses. No contracts, month-to-month plans.

Fibre Broadband in Hawke's Bay

Unlimited fibre broadband delivered over the Chorus network. Three speed tiers available: Starter (100 Mbps), Business (500 Mbps), and Enterprise (920 Mbps). All plans include unlimited data with no throttling. Month-to-month with no lock-in contracts. Free standard Chorus fibre installation included. Routers available for purchase.

VoIP Phone Lines

Add a VoIP phone line to any Connectiv fibre broadband plan for $10 per month. Runs over your internet connection with no separate landline needed. Port your existing phone number or get a new one. Works with any router with a phone port or an ATA adapter.

IT Support in Napier, Hastings & Hawke's Bay

Hands-on IT support for homes and businesses across Hawke's Bay. On-site visits in Napier, Hastings, Havelock North, Taradale, and surrounding areas. Remote support available anywhere in New Zealand. Services include WiFi setup and optimisation, printer setup and troubleshooting, computer software and hardware issues, and virus and malware removal. $80 per hour with fixed-price quotes for larger projects.

Why Choose Connectiv

About Connectiv

Founded in 2026 by Jhaymar Alcaraz in Hawke's Bay. Internet prices kept going up, and we decided to do something about it. Connectiv is the only local Hawke's Bay provider offering fibre broadband, VoIP phone lines, and IT support from one operator. When you call, you talk to the person who fixes the problem.

Frequently Asked Questions

Do I need a contract to get fibre broadband in Hawke's Bay?
No. All Connectiv fibre plans are month-to-month with no lock-in contracts. Cancel anytime with 30 days notice.
What areas in Hawke's Bay do you cover?
Fibre broadband and VoIP phone services anywhere fibre is available across Hawke's Bay. On-site IT support in Napier, Hastings, Havelock North, Taradale, and surrounding areas. Remote IT support anywhere in New Zealand.
Is there an installation fee for fibre broadband?
Standard Chorus fibre installation is free. Non-standard installation may involve a contribution to costs, and we will let you know upfront.
How does the VoIP phone line work?
The phone service runs over your internet connection. Use your existing router phone port or we provide an adapter. Keep your number or get a new one.
What kind of IT support do you provide?
WiFi setup and optimisation, printer troubleshooting, computer software and hardware issues, virus and malware removal, and general tech support.
Do you supply routers?
Yes, at an additional cost. You can also use your own compatible router.
How do I switch my internet to Connectiv?
Get in touch and we handle the transfer with Chorus. Most switchovers are completed within a few working days.
Can I bundle internet, phone, and IT support?
Yes. Connectiv is the only local Hawke's Bay provider offering all three from one operator.

Contact Connectiv

Phone: 028 255 16369

Email: support@connectiv.co.nz

Location: Hawke's Bay, New Zealand

028 255 16369
Locally owned in Hawke's Bay

Fibre Broadband, Phone & IT Support in Hawke's Bay

Affordable internet, VoIP phone lines, and hands-on tech support from one local operator in Napier, Hastings, and across Hawke's Bay. No contracts, no fuss.

Get in Touch Learn More
028 255 16369 support@connectiv.co.nz
Internet
Get unlimited fibre broadband delivered over the Chorus network to your home or ...
from
$65/mo
Phone
Add a VoIP phone line to any Connectiv fibre broadband plan for just $10 per mon...
from
$10/mo
IT Support
Connectiv provides hands-on IT support for homes and businesses across Hawke's B...
from
$80/hr

Fibre Broadband in Hawke's Bay

Unlimited fibre broadband in Hawke's Bay with three speed tiers: 100, 500, or 920 Mbps. Every plan includes unlimited data with no lock-in contracts. Free standard Chorus installation included. Add a VoIP phone line to any plan for just $10/mo.

  • Unlimited data on every plan
  • No lock-in contracts
  • Free standard Chorus installation
  • Month-to-month flexibility
  • Routers available for purchase
Starting from $65/mo

Available plans

Starter
100 Mbps Unlimited
Business
500 Mbps Unlimited
Enterprise
920 Mbps Unlimited

All plans month-to-month. No contracts.

VoIP Phone Lines

Add a VoIP phone line to any fibre broadband plan for just $10 per month. Runs over your internet connection with no separate landline needed. Keep your existing number or get a new one. Works just like a regular phone.

  • Works over your internet connection
  • New numbers or port your existing number
  • Add to any fibre broadband plan
  • Simple setup with your router or ATA adapter
Starting from $10/mo

How it works

  1. 1Choose any fibre broadband plan
  2. 2Add a phone line for $10/mo
  3. 3We connect your VoIP service
  4. 4Make and receive calls normally

IT Support in Napier, Hastings & Hawke's Bay

Hands-on IT support for homes and businesses across Hawke's Bay. On-site in Napier, Hastings, Havelock North, and surrounding areas, or remote anywhere in New Zealand. $80 per hour, with fixed-price quotes for larger projects. Need fibre broadband too? We bundle everything.

  • WiFi setup and optimisation
  • Printer setup and troubleshooting
  • Computer software and hardware issues
  • Virus and malware removal
  • Quotes available for larger projects
Starting from $80/hr

Common jobs we handle

WiFi not working
Slow computer
Printer issues
Virus removal
New device setup
Email problems

Why Hawke's Bay Chooses Connectiv

What makes us different from the big providers.

Locally Owned & Operated

Based right here in Hawke's Bay. When you call, you talk to a real person who knows the area.

No Contracts

Every plan is month-to-month. Stay because you want to, not because you have to.

Fair Pricing

Straightforward rates with no hidden fees. Internet costs are going up, and we believe you deserve better.

One Point of Contact

Internet, phone, and IT support all from one local operator. No being bounced between departments.

Certified & Qualified

Microsoft Certified
VMware Certified
ITIL Certified
Google Certified Technician

Why Connectiv Started

Internet prices kept going up. We decided to do something about it.

Founded in

Started by Jhaymar Alcaraz, right here in Hawke's Bay, to give locals a better deal on internet, phone, and IT.

Qualified, Not Guessing

Microsoft, VMware, Google, and ITIL certified. The technical knowledge to back up the friendly service.

One Person, Not a Call Centre

When you call Connectiv, you talk to the person who fixes the problem. No hold music, no departments, no runaround.

Frequently Asked Questions

Common questions about broadband, phone, and IT support in Hawke's Bay.

Do I need a contract to get fibre broadband in Hawke's Bay?
No. All Connectiv fibre plans are month-to-month with no lock-in contracts. You can cancel anytime with 30 days notice. We believe you should stay because you want to, not because you have to.
What areas in Hawke's Bay do you cover?
We provide fibre broadband and VoIP phone services anywhere fibre is available across Hawke's Bay. Our IT support covers on-site visits in Napier, Hastings, Havelock North, Taradale, and surrounding areas. Remote IT support is available anywhere in New Zealand.
Is there an installation fee for fibre broadband?
Standard Chorus fibre installation to your property is free. In some cases where non-standard installation work is required, Chorus may ask for a contribution to costs. We will always let you know upfront before any charges apply.
How does the VoIP phone line work?
Our phone service runs over your internet connection. You can use your existing router if it has a phone port, or we can provide an adapter. You can keep your existing phone number or get a new one. It works just like a regular landline.
What kind of IT support do you provide in Napier and Hastings?
We help with WiFi setup and optimisation, printer troubleshooting, computer software and hardware issues, virus and malware removal, and general tech support. We come to your home or business in Hawke's Bay, or can help remotely.
Do you supply routers with your broadband plans?
We can supply routers at an additional cost. You are also welcome to use your own compatible router. We can help you set it up either way.
How do I switch my internet to Connectiv?
Get in touch and we will handle the whole process for you. We manage the connection transfer with Chorus so you experience minimal downtime. Most switchovers are completed within a few working days.
Can I bundle internet, phone, and IT support together?
Yes. Connectiv is the only local Hawke's Bay provider offering fibre broadband, VoIP phone lines, and hands-on IT support from one operator. You get one point of contact for everything.

Get in Touch

Drop us a message and we'll get back to you within the day.

Contact Details

028 255 16369
support@connectiv.co.nz
Hawke's Bay, New Zealand
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Service Area

We provide fibre broadband and phone services across Hawke's Bay. IT support is available on-site in Napier, Hastings, Havelock North, and surrounding areas, or remotely anywhere in New Zealand.